Dear All,
I know that over this past weekend all of us faced numerous technical challenges in participating in our classes via Online Videoconferencing mode. Allow me to put forth my/our take on the same.
- I am on leave, as you are aware, but have specially come to campus today to gain clarity about the same.
- I have just spoken to Dr Sherry, our Director about the same as well.
Points:
1. Cisco Webex, our old system was giving us numerous challenges related to recordings, clarity, quality and other tech glitches.
2. We migrated to Adobe Connect in light of the same.
3. Since this weekend was the first time we had used Adobe, any tech issues spotted were of a challenge to us as well since we were not fully familiar. Webex we had been using for the past 3 years and knew how to treat it properly.
4. We have raised so much hell at Adobe that those guys rushed a technical patch to us to cure the repeated flickering/restarts and PPT display issues.
5. We will also now have a Adobe Tech Rep with us during the whole weekend to directly help us in case of any unforeseen errors.
6. We have spent the the whole of yesterday testing and firming up the system to avoid glitches and issues.
My Take:
1. First of all, I am sorry, you guys became the guinea pigs, but somebody had to become that. :(
2. I must also appreciate your restraint and fortitude in bearing with us. Barring the IMT-57 cancellation, all other classes went of reasonably well considering the tech challenges.
3. I would also ask you guys to check your emails ID's in the system. Pls login to the Student Homepage and check your email ID. In case there is some issue with the same, then pls fill up the form here (link - https://spreadsheets.google.com/spreadsheet/viewform?formkey=dHh0M2lkZHZ2U3NVWTlNcmU3Sy04OXc6MQ)
4. I will speak to the relevant faculty for reslotting the missed class of IMT 57 and will advice you all about the change soon.
I know that over this past weekend all of us faced numerous technical challenges in participating in our classes via Online Videoconferencing mode. Allow me to put forth my/our take on the same.
- I am on leave, as you are aware, but have specially come to campus today to gain clarity about the same.
- I have just spoken to Dr Sherry, our Director about the same as well.
Points:
1. Cisco Webex, our old system was giving us numerous challenges related to recordings, clarity, quality and other tech glitches.
2. We migrated to Adobe Connect in light of the same.
3. Since this weekend was the first time we had used Adobe, any tech issues spotted were of a challenge to us as well since we were not fully familiar. Webex we had been using for the past 3 years and knew how to treat it properly.
4. We have raised so much hell at Adobe that those guys rushed a technical patch to us to cure the repeated flickering/restarts and PPT display issues.
5. We will also now have a Adobe Tech Rep with us during the whole weekend to directly help us in case of any unforeseen errors.
6. We have spent the the whole of yesterday testing and firming up the system to avoid glitches and issues.
My Take:
1. First of all, I am sorry, you guys became the guinea pigs, but somebody had to become that. :(
2. I must also appreciate your restraint and fortitude in bearing with us. Barring the IMT-57 cancellation, all other classes went of reasonably well considering the tech challenges.
3. I would also ask you guys to check your emails ID's in the system. Pls login to the Student Homepage and check your email ID. In case there is some issue with the same, then pls fill up the form here (link - https://spreadsheets.google.com/spreadsheet/viewform?formkey=dHh0M2lkZHZ2U3NVWTlNcmU3Sy04OXc6MQ)
4. I will speak to the relevant faculty for reslotting the missed class of IMT 57 and will advice you all about the change soon.
